Terms of Service

1. Acceptance of Terms

By accessing our website at truvest.in or engaging Truvest Consulting for any service, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Services

Truvest Consulting provides design, marketing, advertising, content, AI automation, LMS development, and growth consulting services to businesses. The specific scope of services for each engagement is defined in a proposal, project brief, or service agreement shared separately.

We reserve the right to decline any project or engagement at our discretion.

3. Client Responsibilities

As a client, you are responsible for:

• Providing accurate and complete information required for the project
• Supplying required materials (logos, images, content, brand assets) in a timely manner
• Reviewing and approving deliverables within agreed timelines
• Ensuring that content or materials you provide do not infringe third-party rights
• Obtaining all necessary permissions or licences for third-party assets you ask us to use

Delays caused by late approvals, missing materials, or insufficient feedback are the client's responsibility and may affect agreed timelines at no fault of Truvest Consulting.

4. Payments & Fees

All fees are as specified in the proposal or agreement provided to you. Unless stated otherwise:

• A minimum 50% advance payment is required before work begins
• The remaining balance is due upon project completion before final files are delivered
• Monthly retainers are due at the start of each billing cycle
• All prices are exclusive of GST unless explicitly stated otherwise

Payments not received within 7 days of the due date may result in work being paused until payment is cleared. Truvest Consulting reserves the right to charge a late fee of 1.5% per month on overdue amounts.

Refunds: Advance payments are non-refundable once work has commenced. If a project is cancelled before commencement, the advance may be refunded at our discretion less any administrative costs incurred.

5. Intellectual Property

Your materials:

You retain ownership of all materials, logos, brand assets, and content you provide to us. You grant us a non-exclusive licence to use these solely for completing your project.

Deliverables:

Upon receipt of full payment, ownership of final deliverables (design files, copy, creative assets) transfers to you. Working files, source files, and internal tools remain the property of Truvest Consulting unless explicitly agreed otherwise.

Portfolio rights:

We reserve the right to display completed work in our portfolio, website, and marketing materials unless you request confidentiality in writing before project commencement.

Tools & proprietary systems:

Any AI systems, automation workflows, or software we develop remain our intellectual property. Client-specific configurations may be transferred upon agreement at an additional licensing fee.

6. Confidentiality

Both parties agree to keep confidential any proprietary information, business data, or trade secrets shared during the engagement. This obligation continues for 2 years after project completion. We will not disclose your business strategies, financials, or sensitive client data to third parties without your written consent.

7. Project Timelines

We provide estimated timelines in project proposals. These are good-faith estimates and are contingent on timely client approvals and material delivery. Truvest Consulting is not liable for delays resulting from client-side delays, third-party dependencies (e.g., domain registrars, ad platforms, API approvals), or circumstances beyond our control.

8. Revisions & Approvals

The number of revision rounds included in each project is specified in the proposal. Additional revisions beyond the agreed scope will be billed at our current hourly or day rate.

Approval of a deliverable — whether verbal, written, or by inaction (no feedback within 7 days of delivery) — constitutes acceptance of that version. Major changes in scope or direction after approval may be treated as a new project phase.

9. Limitation of Liability

To the maximum extent permitted by law, Truvest Consulting's total liability for any claim arising from our services shall not exceed the total fees paid by you in the three months preceding the claim.

We are not liable for:

• Loss of profits, revenue, data, or business opportunities
• Indirect, incidental, or consequential damages
• Outcomes of advertising campaigns (ad performance is subject to market conditions and platform algorithms)
• Third-party platform decisions (ad rejections, account suspensions, API changes)
• Any results arising from client's use of our deliverables after project completion

10. Indemnification

You agree to indemnify, defend, and hold harmless Truvest Consulting, its team, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use or misuse of our deliverables
• Content or materials you provided that infringe third-party rights
• Your violation of these Terms or applicable law

11. Termination

Either party may terminate an engagement by providing 15 days' written notice. Upon termination:

• You are liable for all work completed up to the termination date, billed at our pro-rated rate
• Deliverables completed and paid for will be transferred to you
• Unpaid invoices become immediately due

We may terminate immediately without notice if you breach these Terms, fail to make payment, or engage in conduct that is harmful or abusive to our team.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Pune, Maharashtra. We encourage good-faith resolution of any disputes before resorting to legal action.

13. Changes to These Terms

We may update these Terms from time to time. Updated terms will be posted on this page with the revised date. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

14. Contact